Sonicwall Managed Firewall

Managed Protection Security Suite

Leave the firewall configuration to our experts.


Firewalls need active management. With MPSS, our experts handle the management of your Generation 7 or 8 firewall, ensuring you always have the best firewall configuration to defend against cyber threats.

Is your Firewall up to Date?

You can’t just set and forget a firewall. Keeping firewalls current with best configuration practices is how you get the most protection. Check your practices in our Firewall Security Scorecard.


60%

Breaches traced back to misconfigured security tools

48H

The length of time it takes threat actors to exploit new vulnerabilities

95%

Breaches caused by human error

Firewall management is essential.

Firewalls are crucial security tools. But the cyber threat landscape is constantly evolving, and that means that your firewall needs updates to provide the best protection at all times. Staying on top of needed updates and firewall alerts can be impossible for businesses without dedicated IT teams. For MSPs, juggling the many alerts and updates for firewalls across all their customers can be challenging, and may require hiring additional engineers to grow their business.

SonicWall’s Managed Protection Security Suite (MPSS) brings the expertise of our SonicSentry team to manage and monitor your firewalls, becoming an extension of your team to help you maximise your resources and achieve better security. For MSPs, partnering with us for firewall management can help you grow your business without adding headcount, while also freeing your team to focus on more customer service-oriented tasks.

Benefits

Always know the state of your firewall

The SonicSentry team sends notifications if your firewall goes offline or is changed locally, so you can always trust your firewall is giving the protection you expect

Never miss an update

The SonicSentry team will handle firmware updates and configuration changes for you, at a time that’s convenient for you, ensuring your firewall always has the best configuration possible

Monthly Health Checks and Productivity Reports

See the threats your firewall has protected you against over the last 30 days, as well as potentially unproductive network traffic such as social media or streaming sites that may be slowing down your network

Enhanced Support

MPSS customers receive dedicated, enhanced support from the SonicSentry team, with after-hours emergency support available for critical issues

Additional Peace of Mind with Embedded Cyber Warranty

Firewalls with MPSS have a $200,000 embedded cyber warranty, backed by Cysurance, which is double SonicWall’s normal firewall warranty. This warranty can help cover cyber incident-related expenses in the event of a breach or attack. If you have other SonicSentry service offerings, including MDR for Endpoint, Cloud Threat Analytics, and Cloud Email Security, you may be eligible for a warranty of up to $1 million, and flat-rate, discounted cyber insurance may also be available to you.

Frequently Asked Questions


Why does a firewall need active management?

Threat actors are constantly evolving their tactics, techniques, and procedures (TTPs) and discovering new zero-day vulnerabilities. When they find new vulnerabilities, they take advantage of them often within 48 hours of discovery. If a firewall is not being actively updated with the latest patches and firmware, it is no longer providing the best security. Active firewall management stays on top of all needed updates to keep the firewall in line with best security practices.


Isn’t my existing team enough to provide active firewall management?

In-house networking teams often think they’re doing active firewall management, but it isn’t always the case. According to the SonicWall Threat Report, organizations take on average 120-150 days to install new patches. That’s a big problem when threat actors are taking advantage of new vulnerabilities within 48 hours. Having your firewalls managed with MPSS gives you peace of mind that your firewalls are in line with best security practices.

Active firewall management also takes time, up to two hours per week per firewall. Regardless of whether you’re an MSP or an enterprise security team, partnering to have SonicWall manage your firewalls with MPSS can free up your team for higher value tasks.


How does the SonicSentry NOC manage my firewall?

When you onboard with the SonicSentry NOC, you’ll be given an initial firewall health check and a list of the configurations they will apply to your firewall to be in line with best security practices. They’ll work with you for any needed changes for your specific environment. After onboarding, the NOC will reach out to you for future patches and firmware updates so that these are installed at a time that’s convenient for you. You can also reach out to the NOC for any configuration changes you need for your environment and they will handle them; they will let you know if a requested change is against best security practice.

Get in touch and talk to one our experts about how E-Manage can help you protect your business