SwivelSecure AuthControl Sentry

Protecting identities with intelligent authentication

AuthControl Sentry® Multi-Factor Authentication

Multi-factor authentication solutions for your business

Deployed in over 54 countries and implemented across enterprises including finance, government, healthcare, education, and manufacturing, AuthControl Sentry® provides organisations with proper multi-factor authentication (MFA). It delivers an intelligent solution to prevent unauthorised access to applications and data. AuthControl Sentry® has the flexibility to support a range of architectural requirements and the ability to ensure maximum adoption, thanks to its variety of authentication factors.


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What makes it different?

  • PINsafe® technology for ultimate security
  • Supports on-premise and cloud for changeable architecture
  • A single tenancy and single-tiered cloud solution ensures optimised customisation
  • Risk-based authentication and single sign-on as standard
  • Integrates seamlessly with hundreds of applications
  • Provides maximum adoption with an extensive range of authenticators

AuthControl Sentry® Standard Features

Single sign-on

Single sign-on (SSO) functionality for AuthControl Sentry® provides users with the ability to access all of their applications with a single authentication process. This ensures users can work efficiently without compromising security.

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Risk-based authentication

Risk-based authentication (RBA) is a dynamic feature of AuthControl Sentry®. Based on parameters set in the policy engine, RBA will request the appropriate level of authentication to access applications based on the users, their devices and the application.

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User Portal

The User Portal is designed to provide administrators with a configurable solution to allow users autonomy for basic self-administration tasks. The User Portal gives users direct access to execute regular requirements such as changing or resetting a PIN, or provisioning the mobile app.

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PINsafe® patented technology

PINsafe® is the patented technology behind the image authentication factors PINpad®, PICpad and TURing, part of the range of authentication factors available with AuthControl Sentry®, the multi-factor authentication solution designed to protect organisations from unauthorised access to their applications, networks, and data.

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Multi-factor authentication architecture

There are no restrictions with AuthControl Sentry®, designed to authenticate access to applications hosted in the cloud or on-premise and whether the user is a customer, an employee, or a supplier requesting access. Deploy AuthControl Sentry to authenticate a range of stakeholders or use it to authenticate user access to particular applications such as Office 365 or Palo Alto appliances.


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On-premise architecture

Active Directory integration - Access internal systems via our Active Directory Agent, a locally installed software application that removes the need to share your Active Directory across the Internet, whilst maintaining user account synchronisation.

Comprehensive administration - With our expert team maintaining the infrastructure, the only thing left for you to manage are the integrations, policies and users. All administration is completed via our simple-to-use, comprehensive graphical user interface.

Single sign-on (SSO) - To make life easy and simplify administration, AuthControl Sentry® provides a seamless and unified approach to authentication. All authentication requests can be routed and controlled via our single sign-on page, based on the risk policies you define.


Cloud based architecture

A fixed IP - Each AuthControl Sentry® customer receives a dedicated fixed IP for their own virtual instance. There is no shared resource, no shared application programming interface, and no shared entry portal.

A dedicated offering - AuthControl Cloud gives you a dedicated virtual machine. There are no shared multi-tenanted options, so you can expect total management and control which means you have the flexibility to configure the solution to meet with your exacting needs.

A private firewall - We offer dedicated and independent firewalls for each customer, allowing tailored security and access control lists.


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Authentication factors

Swivel Secure provides an extensive range of authentication factors to ensure each deployment provides maximum adoption across your whole organisation. Whether you choose to authenticate by utilising the One Time Code on the mobile app (AuthControl Mobile®), a traditional hardware token or even by using your fingerprint, Swivel Secure's AuthControl Sentry® provides ultimate security and configurability to suit your business’ security needs. A user is only granted access after successfully presenting two (2FA) or more (MFA) pieces of evidence (factors), proving their identity to an authentication mechanism:

The definition of MFA is based on three principles or factors:

  • Knowledge (Something only the user knows)
  • Possession (Something only the user has)
  • Inherence (Something only the user is)

AuthControl Sentry® integrates with hundreds of applications, including:

PINsafe® patented technology

PINsafe® is the patented technology behind the image authentication factors PINpad®, PICpad, and TURing. PINpad®, PICpad, and TURing are part of a range of authentication factors available with AuthControl Sentry®, the multi-factor authentication solution designed to protect organisations from unauthorised access to their applications, networks and data.hanks to its variety of authentication factors.

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How does PINsafe® work?

Each user is issued a PIN number – however, this exact PIN is never typed in.

When a user needs to securely authenticate, they’re sent a 10-digit security string – a random sequence of characters or numbers. The security string can be displayed as a graphic (TURing, PINpad® or PICpad) or sent via email or through SMS verification.

By using the PIN as a positional indicator, a one-time code for authentication can be extracted.

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Can you show me an example?

The example above shows your PIN is 1370. On this occasion the security string is 5721694380, so your login code is 5240.

The security string can be integrated with many devices and applications, in a variety of ways for complete flexibility. Including:

- Logging into Windows
- Remote access with F5, Citrix Netscaler and Cisco VPN
- Web access with OWA, Apache, and Microsoft ILS

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Authentication factors

Swivel Secure provides an extensive range of authentication factors to ensure each deployment provides maximum adoption across your whole organisation.

Whether you choose to authenticate by utilising the OTC on the mobile app, a traditional hardware token or even using your fingerprint, Swivel Secure’s AuthControl Sentry® provides ultimate security and configurability to suit your business’ security needs.

Single sign-on

Single sign-on functionality for AuthControl Sentry® is a feature providing users with the ability to access all of their applications, with a single authentication process.

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Simpler usability

Single sign-on (SSO) is designed to increase efficiency by allowing users to access all of their applications with a single successful authentication, through the risk-based policy engine. Whether users are accessing applications through a VPN, on-premise, or cloud, they will automatically be directed to authenticate using the single sign-on functionality within the Unified Portal.

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Continuous security

Swivel Secure provides a unified portal to deliver frictionless access for your users. By using this single point of access, users’ privileges can be managed and behaviour can be tracked for auditing purposes, enhancing security and providing accountability.

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Cost effective

Significant savings can be achieved by utilising SSO, as the necessity for password-related calls to IT support desks are eradicated. Productivity increases, where users are logging into one point to access all of their applications – saving time.

The cost of training is also minimised with a single process to authenticate, whether the user is accessing applications on-premise, through a VPN, or with cloud architecture.

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Effortless management

As your business grows and additional applications are required to integrate into the business, they can easily be accessible to users with access authenticated through a single portal.

Privileges can be effortlessly managed and risk-based authentication enabled to ensure policy settings are configured to apply the appropriate level of authentication, per user, per application.

Risk-based authentication

Risk-based authentication (RBA) is a feature of AuthControl Sentry® that is designed to deliver intelligent authentication by optimising security based on the user, the device and the application.

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Risk-based authentication

Risk-based authentication (RBA) is a dynamic feature of AuthControl Sentry®, designed to automatically request the appropriate level of authentication to access applications, whether the user is connecting through a VPN, cloud, or on-premise. Based on parameters set in the policy engine, RBA will request the appropriate level of authentication to access applications based on the user, their device and the application.

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Ultimate flexibility & control

RBA enables you to set the appropriate risk required for an individual or group to access particular applications. Using a predefined set of parameters, it works for you and decides what level of authentication is required, based on criteria including but not limited to:

- What applications they are trying to access
- What group membership they do have
- Where they are accessing the applications from
- What device they are using

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The policy engine

Based on a points system, the adaptive authentication policy engine enables administrators to set parameters per user, per application.

Parameters include:

- Group membership
- Application being accessed
- IP address
- Last authentication
- X509 Cert
- Device
- Physical location (GeoIP)
- Time / date / day

The Policy engine allows you to create new rules and combine existing rules, as well as provide a mechanism to support a range of scenarios with increasing complexity.

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Effortless management

Everyone is different and with a range of authentication factors to authenticate access to applications, administrators can select the factors that are suitable for their organisation.

Authentication factors include:

- Mobile app
- SMS
- Fingerprint
- Image authenticators: TURing & PINpad
- Hardware token

Risk-based authentication: Example 1

The Purchasing Assistant has flown to South East Asia to visit a supplier with the Purchasing Manager. She has just finished a meal in a restaurant and realises she forgot to check the stock of some components for a meeting the following day. While waiting for the taxi, she thought she’d quickly log in to the ERP system, using her company-issued mobile device.



ERP System

Requires:
120 points
LAN
0
Known IP
0
Managed Device
50
IP Range (Asia)
–100
Authentication required:
U&P
10
Mobile App
60
Fingerprint
20


Result - unsuccessful

Although she is trying to use a company-issued device to access the ERP, the IP range sets her back -100 points because of her location. She will not be granted access to the ERP this time, independently of her willingness to use multi-factor authentication.

Risk-based authentication: Example 2

The Sales Manager is working in the office today and wants to access the CRM to create an opportunity following a meeting. He is using his company-issued laptop and is accessing the application which is located on-premise.



CRM System

Requires:
120 points
LAN
50
Known IP
50
Managed Device
50
IP Range (US)
50
Authentication required:
U&P
10
Mobile App
60
Fingerprint
20


Result – successful

The Sales Manager clearly exceeds to points he needs to access the CRM. Once he is authenticated, he can use single sign-on (SSO) to access other applications. He receives a call from the Purchasing Assistant and is able to access the ERP system, and provides the quantity with the part number he is given.

User Portal

The User Portal is a feature of AuthControl Sentry®, designed to provide administrators with a configurable solution to deliver autonomy to users for basic self-administration tasks.

The User Portal provides administrators with the capability of providing autonomy to users to directly execute regular requirements such as changing or resetting a PIN, or provisioning the mobile app. Consequently, any related cost usually associated with providing support for these actions is redeemed.


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Greater efficiency

Swivel Secure's User Portal is designed to deliver greater efficiency for users to execute basic requirements including:

  • Changing their PIN
  • Resetting their PIN
  • Mobile app provisioning
  • Hardware token resynchronisation.
Restrictions can be deployed to ensure some policing occurs, ensuring actions are in accordance with security protocols.


Provisioning the mobile app

As well as allowing users to change and reset their PIN, the mobile app can also be provisioned effortlessly. An email is sent to the user detailing the steps to provision the mobile app, and a QR code for configuration. Once deployed, users can authenticate access to all of their regular applications using: - The one-time code (OTC) or - PUSH notification


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Get in touch and talk to one our experts about how E-Manage can help you protect your business